COVID-19

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If you are experiencing symptoms of COVID-19, please call the PVH Coronavirus Hotline at 304.674.2406.  Hours are Monday, Wednesday, Friday from 8:00am-4:30pm. For a list of updated symptoms, click here.

Pleasant Valley Hospital is closely monitoring and responding to the evolving COVID-19 situation to ensure the hospital is best positioned to meet head-on the very real impacts of this pandemic. Consistent with other leading healthcare organizations across the country and our region, Pleasant Valley Hospital has made policy changes to maximize the effort in mitigating the risks.

Coronavirus Testing Hotline – 304.674.2406

Hotline hours are Monday, Wednesday, Friday from 8:00am – 4:30pm. Effective Monday, July 13

Did you know that the CDC has updated the list of COVID-19 symptoms?

If you have any of the following symptoms, please call the Pleasant Valley Hospital Coronavirus Testing Hotline at 304.674.2406.

• Cough
• Fever
• Shortness of Breath
• Sore Throat
• Muscle Pain
• Runny Nose / Red Eyes
• Headache
• Fatigue
• Loss of Taste/Smell
• Skin Rash
• Diarrhea
• Chills

 

If the Registered Nurses determine you have symptoms of a respiratory virus including COVID-19, you will be given an appointment to our drive-up testing site. Appointments will be given from 8:30 a.m. to 4:00 p.m. Walk-in appointments are not available.

Please bring photo identification and insurance card to your appointment. Those without insurance will still be tested.  Self-pay pricing for COVID-19 testing is $100. Please remain in your vehicle upon arrival. Someone will come to your window to test you.

If at any time after you have received a phone screening, you determine your symptoms have worsened, call 911 or go to your nearest emergency department.

Physician Office & Clinic Visits – What to Expect at Your Appointment

In accordance with CDC recommendations, as well as federal, state and local guidelines for best practices, Pleasant Valley Hospital Physicians’ Offices and Clinics will be operating with the below guidelines in place:  

  • Patients at physician offices and clinics may be asked to wait in their vehicle or outside the office until the time of their appointment. Patients should contact their provider’s office/clinic for information prior to appointment.
  • Family members of adult patients will not be permitted to accompany their loved ones into the office or exam rooms unless necessary. If an essential caregiver is needed for assistance, one person may accompany the patient.
  • Pediatric patients may have one parent or guardian present during the appointment who remains in the exam room with them.
  • Patients arriving to receive and discuss critical results with their provider may be accompanied by one visitor to their appointment.
  • All patients should arrive wearing a mask and continue to wear throughout the duration of their visit. If the patient is required to have an essential caregiver, this person should be wearing a mask as well.
  • When scheduling an appointment, the patient will be offered a face-to-face or teleHealth visit. The patient will be informed at this time of mask requirements and additional process details.
  • Patients will be taken straight to an exam room and will not be waiting in the lobby.
  • Once escorted to an exam room, patients will be given further instructions and receive any necessary paperwork.
  • Staff will wear masks when registering patients as well as eye protection during face-to-face visits.

TeleHealth

SCHEDULE an APPOINTMENT

If you are a current patient or new patient and would like to schedule a teleHealth telephone appointment, simply contact a PVH provider to schedule your visit date and time. A medical professional will contact you at your scheduled visit time, complete a phone evaluation, and provide medical advice and treatment. Appointments are available from 8:00 a.m. to 4:30 p.m. Monday through Friday.

Primary Care Providers

H. Edward Ayers, MD, internal medicine and pediatrics: 304-675-6015
Brandon DeWees, FNP-C, family medicine: 304-773-5179
Randall Hawkins, MD, internal medicine: 304-675-7700
Wesley Lieving, DO, internal medicine: 304-773-5179
Tess Simon, MD, internal medicine: 304-857-6538
Robert Tayengco, MD, internal medicine: 304-675-4200
Jessica Wilson, DO, family medicine: 304-675-4500

Specialists

John Crompton, MD, orthopedic surgeon: 304-675-2781
Timothy Damron, MD, FACC, cardiologist: 304-675-1484
Ronn Grandia, MD, FACS, general surgeon: 304-675-1666
Kylie Scott, WHNP-BC, women’s health: 304-857-6503
Jonathan Sedeyn, DO, PhD, general surgeon: 304-675-1666
Richard Tenglin, MD, medical oncologist and hematologist: 304-675-1759
John Wade, MD, allergist and ENT: 304-675-1244

 

Visitation Policy

The following policies are in place effective June 24, 2020:

General Guidelines:

  • All visitors should arrive wearing a mask and continue to wear during their entire stay. Visitors should provide their own mask if possible.
  • PVH staff will screen visitors at the main entrance using a brief series of questions and a temperature check.
  • All visitors should wash their hands with soap and water for 20 seconds or apply hand sanitizer upon entry and departure from the patient rooms and facility.
  • Visitors must be over 18 years of age.
  • These visitor guidelines apply to vendors and contractors needing to come inside of PVH facilities as well.
  • Care considerations and exceptions may be made on a case-by-case basis.
  • Exceptions to visitation hours may be made for essential caregivers.
  • All admitted adult inpatients may designate one primary and one alternate visitor who may come into our facility with the purpose of visiting the patient during their stay.
  • Adult inpatients may have only one designated visitor in our building at a time between the hours of 12:00 p.m. and 7:00 p.m.
  • Pediatric patients who are admitted will be allowed up to (2) essential caregivers (parents or guardians) who may come into the building with the purpose of visiting the patient during their stay. Patients may have only one designated visitor in the building at a time.
  • All admitted adult inpatients may designate one primary and one alternate visitor who may come into our facility with the purpose of visiting the patient during their stay.
  • Visitors who have recently traveled to Myrtle Beach must wait 14 days after returning before being permitted to visit a patient.

Intensive Care Unit:

Visiting hours will be 12:00 p.m. – 12:30 p.m., 4:00-4:30 p.m., 6:00-7:00 p.m.

  • All admitted adult inpatients may designate one primary and one alternate visitor who may come into the facility with the purpose of visiting the patient during their stay.

Emergency Department:

  • Emergency department patients may have one person accompany them into the facility/room who must remain with the patient during his/her visit. If a visitor leaves the facility, they will remain out the facility until the patient is discharged.
  • All other visitors must remain in their vehicles.

Surgical Service / Outpatient Procedures:

  • All adult patients having an outpatient procedure or surgery may have one designated person accompany them to the facility.
  • This person will be asked to wait in their vehicle during the procedure and will be contacted by staff throughout the procedure with updates as well as discharge.
  • Visitors of adult inpatients taken to surgery will be asked to wait in their vehicle during the procedure. Staff will notify visitor when patient has arrived into their room.

Physician Offices and Clinics:

  • All patients should arrive wearing a mask and continue to wear during the entire visit. If the patient is required to have an essential caregiver this person should be wearing a mask as well.
  • Patients at physician offices and clinics may be asked to wait their vehicles or outside the office until the appointment. Contact your provider’s office/clinic for information prior to your appointment.
  • Family members of adult patients will not be allowed to accompany their loved ones into the office or exam room unless absolutely necessary. If an essential caregiver is needed for assistance, only one person may accompany the patient.

Cafeteria:

  • The Dining area will be open to employees and visitors. Hours of operation are 7:00 a.m.-2:00 p.m., 3:00 p.m.- 7:00 p.m.
  • Seating will be less than normal due to social distancing.
  • Gloves are available at the self- serve beverage station.

Temperature Check In for Authorized Visitors


To reduce the spread of COVID-19, upon entering Pleasant Valley Hospital facilities you will be checked for fever, shortness of breath, cough, and sore throat.

Anyone who is experiencing symptoms of a respiratory virus including a new cough, fever, or shortness of breath is asked to stay home. If you have any questions, please call the COVID-19 Hotline at 304-674-2406.

Authorized visitors will be identified with a badge provided to them at the hospital’s main entrance and Wellness Center screening checkpoints. Additional visitors will not be permitted in the lobby areas.

Pleasant Valley Hospital is committed to going the extra mile to protect and serve the people of our region.

     

    Supply Donations


    MASKS

    Due to the COVID-19 pandemic, there is a shortage of personal protective equipment (PPE) across the country. Pleasant Valley Hospital is asking volunteers who can sew and would like to contribute to make masks. The mask PVH is recommending is made of 100% cotton, and the pattern can be found at https://www.youtube.com/watch?v=pgVs4cEcKpw

     

    OTHER SUPPLY DONATIONS

    With the number of COVID-19 patients rising daily in our nation, Pleasant Valley Hospital anticipates a need for items that are in short supply. The hospital is accepting donated supplies from local businesses that may have them to spare due to recent closures.

    Pleasant Valley Hospital is accepting donations of:

     

    • any new/unused masks
    • cleaning supplies, such as surface disinfectants
    • rubbing alcohol
    • bleach
    • Personal protective equipment (PPE)
    • exam gloves (nitro gloves)
    • head cover
    • shoe cover
    • disposable coveralls/bunny suites

    To donate masks and supplies, please email covid-19supplies@pvalley.org or drop items off at the main entrance.

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    Pleasant Valley Hospital Resources

    CDC Updates

    West Virginia Department of Health & Human Resources

    Ohio Department of Health